Shipping Methods

When ordering, you can often choose between pickup, download and delivery of the goods.

In the case of collection, the ordered goods are to be received during opening hours at the business premises of Kölner Akademie für klassische Musik e.V. ~ Schillingstr. 25 ~ 50670 Cologne. Pickup and downloads are free of charge.

In case of delivery, the shipment will be carried out by DHL or by a forwarding agency, depending on the size and weight of the goods. The dispatch takes place within Germany. Delivery to Europe and even worldwide is also possible, in which case higher postage costs will apply.

Those costs depend on the form of delivery. Downloads cost nothing, for envelops and packages, postage costs postage.

Express Delivery

We are also happy to offer you express shipping. Please contact us,  best by phone, at +49 221 4 30 16 00 or by e-mail at

Shipping Cost


Shipping to Germany is free with an order value of €100 or more.

Local Pickup and downloads are free of charge as well.

Tickets cost €2.9 (Envelope)

Compact Discs cost €2.9 * Quantity (Package)

Non-Germany Europe

Downloads are free of charge.

Shipping to Europe for Tickets cost €4.9 (Envelope) and  €16 for everything else (Package).

Non-Europe, Rest of the World

Downloads are free of charge.

Shipping to Europe for Tickets cost €9.9 (Envelope) and  €20 for everything else (Package).

Transport Damage

Unfortunately, it happens that packages are sometimes damaged during transport. Therefore, please check all packages for possible damage and then accept the packages only with reservations. If the goods in the package are also damaged, please refuse to accept them. The forwarding agency will then send the goods back to us. This saves a lot of time and trouble and helps to clarify the incident for the insurance! You will not incur any costs in this case. Damaged goods will of course be replaced by us immediately.

We cannot accept transport damages which were not indicated by the driver.